Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information when you use qabonifyrvia's business analysis services.

Last updated: March 15, 2025 | Effective Date: March 15, 2025

Who We Are

qabonifyrvia operates from 70 Docker St, Wagga Wagga NSW 2650, Australia. We provide business activity analysis services to Australian companies seeking data-driven insights. This policy explains how we collect, use, and protect your information in compliance with Australian Privacy Principles under the Privacy Act 1988.

When we say "we," "us," or "qabonifyrvia," we're referring to qabonifyrvia Pty Ltd. When we say "you" or "your," we mean anyone who visits our website, uses our services, or provides us with personal information.

Information We Collect

We collect information directly from you and automatically through your use of our services. Here's what that looks like in practice:

Information You Provide Directly

  • Contact details when you enquire about our services (name, email, phone, company)
  • Business information for analysis purposes (financial data, operational metrics, industry details)
  • Communications you send us (emails, messages, feedback)
  • Account information if you register for our client portal
  • Payment information for billing purposes (processed through secure third-party providers)

Information We Collect Automatically

  • Website usage data (pages visited, time spent, referring websites)
  • Device information (browser type, operating system, IP address)
  • Cookies and similar tracking technologies for site functionality
  • Location data (general geographic area based on IP address)

How We Use Your Information

We use your information to provide our business analysis services effectively and maintain our relationship with you. Here are the specific ways:

  • Conducting business analysis and providing insights based on your data
  • Communicating with you about our services, your projects, and account matters
  • Processing payments and managing billing for our services
  • Improving our website functionality and user experience
  • Complying with legal obligations and resolving disputes
  • Sending relevant information about industry trends (with your consent)
  • Protecting against fraud and maintaining security of our systems

We never use your business data for purposes other than providing you with analysis services. Your competitive information stays confidential and is never shared with other clients.

Information Sharing and Disclosure

We don't sell your personal information. We only share information in specific circumstances that support our service delivery or legal obligations:

Service Providers

We work with trusted third parties who help us operate our business. This includes cloud hosting providers, payment processors, and software tools for data analysis. These providers can only use your information for the specific services they provide to us.

Legal Requirements

We may disclose information when required by Australian law, court orders, or government regulations. This includes cooperating with law enforcement investigations or regulatory enquiries when legally obligated.

Business Transfers

If qabonifyrvia is acquired or merges with another company, your information may be transferred as part of that transaction. We'll notify you beforehand and ensure the new entity follows privacy practices at least as protective as this policy.

Your Rights and Choices

Under Australian privacy law, you have several rights regarding your personal information. Here's how you can exercise them:

Access and Correction

You can request access to the personal information we hold about you. If you find inaccuracies, we'll correct them promptly. Contact us at support@qabonifyrvia.com with your request, and we'll respond within 30 days.

Data Portability

You can request a copy of your data in a commonly used electronic format. This is particularly relevant for business data you've provided for analysis purposes.

Deletion and Restriction

You can ask us to delete your personal information, though we may need to retain some records for legal or business purposes. You can also request we restrict processing in certain circumstances.

Marketing Communications

You can unsubscribe from marketing emails at any time using the link in our messages or by contacting us directly. We'll process unsubscribe requests within 5 business days.

Data Security and Retention

Protecting your information is fundamental to our operations. We implement multiple layers of security to keep your data safe:

  • Encryption for data transmission and storage using industry-standard protocols
  • Access controls ensuring only authorized personnel can view your information
  • Regular security audits and updates to our systems and processes
  • Secure data centers with physical and digital protection measures
  • Staff training on privacy and security best practices
  • Incident response procedures for any potential security breaches

How Long We Keep Your Information

We retain personal information only as long as necessary for the purposes outlined in this policy. Business analysis data is typically retained for 7 years to comply with Australian business record requirements. Marketing information is kept until you unsubscribe or request deletion. We review and securely delete information that's no longer needed.

International Data Transfers

Your information is primarily processed and stored within Australia. When we use international service providers (such as cloud hosting), we ensure they meet Australian privacy standards or have adequate privacy protections in place.

If we transfer information overseas, we'll only do so to countries with adequate privacy protections or under arrangements that provide similar protection to Australian privacy law.

Cookies and Online Tracking

Our website uses cookies to enhance your browsing experience and help us understand how you use our site. You can control cookie settings through your browser preferences.

Types of Cookies We Use

  • Essential cookies for website functionality and security
  • Analytics cookies to understand site usage and improve performance
  • Preference cookies to remember your settings and choices

Children's Privacy

Our services are designed for businesses and we don't knowingly collect personal information from children under 13. If we discover we've collected information from a child under 13, we'll delete it promptly.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

Minor updates, such as clarifications or contact information changes, may be made without specific notification. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Making a Privacy Complaint

If you believe we've handled your personal information inappropriately, please contact us first so we can address your concerns. We take privacy complaints seriously and will investigate promptly.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.

Contact Us About Privacy

Questions about this privacy policy or how we handle your information?

Email: support@qabonifyrvia.com

Phone: +61414392060

Mail: Privacy Officer, qabonifyrvia
70 Docker St, Wagga Wagga NSW 2650, Australia